We want to make it easy for you to always access your account. Therefore we have created a checklist that you can use if you get an error when trying to login.
Did you create an account via Facebook?
If so, you don’t actually use a username and password to log in. Simply press the button‘Login with Facebook’ when you log in on‘My Account’.
Forgot your password?
Forgetting your password can easily happen. Fortunately, resetting your password is easy too. Click ‘Forgot your password?’ on the login page on‘My Account’.
You are now redirected to the 'Forgot your password?' page. Enter your email address. You will then receive an email in which you will find a link that will redirect you to a page that allows you to make a new password.
Still cannot log in?
If you still cannot log in, it might be that there is something wrong with the email address you entered. Make sure to check that you are using the correct email address and that there are no blank spaces in the text.