What should I do if my POD product gets rejected from the POD site?

With Creative Fabrica’s Full POD assets you are allowed to use the design unaltered on Print on Demand websites. 

While you are covered with a license that allows you to use the design unaltered, we always recommend that you use the design asset to create your own unique  design for your Print on Demand products. Unique products with unique designs will always perform better. On our blog, the Artistry, we will post inspirational blog posts on how you can do this.

Most Print on Demand websites check newly uploaded products to make sure that the design follows their guidelines and policies.  It might happen that the Print On Demand website rejects your design due to breaking those guidelines, even though you have the Full POD license.  

If this happens, we recommend that you take the following steps:

Check the reason of rejection

When your design is rejected, you should receive a message from the Print On Demand website why your design was rejected. If you didn’t, you should always request this. The reasons might be varied, depending on what guidelines the Print on Demand website has, but it will help you to take the next step.

Check the policy of the Print on Demand site

Each Print on Demand website has their own guidelines/policies for what you can and cannot upload to their website. You should always make sure to follow these guidelines on the individual POD site.

For example, if the site does not allow unmodified designs at all, then you cannot upload unmodified designs. In this case, the Full POD license cannot be applied.

Use your License Key to prove the license

If you do have the rights to use the design unaltered on the POD site, but your design gets rejected due to copyright, you should use your unique License Key to prove your rights.

If you purchase a Full POD product, or download it with your All Access Subscription, you will be provided with a unique License Key. This License Key is your proof that you are allowed to use the product with Full POD usage. You can see if your product comes with a license key that begins with pod_.
If your design does get rejected by the POD site, and you have the correct license key, provide them with your license key code, together with the following links:
- License Key Validator Tool: https://www.creativefabrica.com/license-key-validator/,
- Our commercial license: https://www.creativefabrica.com/license/

In case of trademark infringement

If you have uploaded a quote or a text, your design might get rejected due to trademark infringement.  

If you have created a quote yourself, it is always good to first check so the quote isn’t trademarked. For checks of trademarked designs in the US, see here.

If you have used a quote as-is from Creative Fabrica, please reach out to us immediately  at hi@creativefabrica.com so that we can take action towards the trademark infringement.

If you have followed the steps above and still cannot get your design approved, please reach out to our customer support at hi@creativefabrica.com so that we can help you further.