If you're trying to install a font on your Windows computer and it looks like your font only includes a Character Map, don't worry - you may have a 3rd party program called "Character Map UWP" installed on your computer.
This is what a font file will look like in your File Explorer if you have this program installed:
If you open this file, you will see this:
When this program was installed on your computer, it sets itself as the default program for opening font files, which is why your font is labelled Character Map rather than as a font file.
This is not necessarily a problem, but it does mean that you will have to install your fonts in a slightly different way. Here's how:
- From the Start menu, search for Font settings, and click here:
- You should see a window like this:
- Drag & drop the font from your File Explorer to here:
- That's it - your font is installed!
Generally speaking, we recommend uninstalling Character Map UWP as this will make font installation easier. Here is how you can do this:
- From the Start menu, type character map. You will likely see two results, click on the arrow circled in the image below:
- Then click on this arrow:
- Click Uninstall:
If you view your font file now, you will no longer see the Character Map. You should be able to install as normal by double clicking the font file:
If you need any further assistance with this issue, please reach out to us at firstname.lastname@example.org.