All your orders are stored in the Creative Fabrica account in which the order were made.
I cannot find my order
If you cannot find your order in Orders & Statements, it might be that you completed the purchase in a different account. Feel free to reach out to our community team at firstname.lastname@example.org and we’d be happy to help you locate your order.
If you have any more questions, feel free to reach out to us at email@example.com.